Yes. ALFA electric bikes are equipped with an intelligent Battery Management System (BMS) and a inhibitor chip that continuously monitors the battery during charging. Once the battery reaches full charge, the charger automatically stops charging to help protect the battery. For the best performance and safety, always use the original ALFA charger supplied with your bike.

If you won't be riding your ALFA for an extended period, first switch it off from the main breaker located under your seat in the storage area and it's best to leave the battery charged between 50% and 80% and recharge it every few weeks. This helps preserve battery health and ensures your bike is ready to ride when you need it. Avoid storing the battery completely discharged for long periods.

The riding range of an electric bike can vary depending on several factors, including rider weight, passenger load, speed, riding mode, road conditions, terrain, tyre pressure, and riding style. Riding at moderate speeds in Eco Mode will provide the maximum range, while frequent acceleration, steep hills, or higher speeds will naturally reduce the distance you can travel on a single charge.

Yes. ALFA electric bikes are designed to be ridden in normal rain and wet weather conditions. However, like any motorcycle, they should not be ridden through deep floodwater or submerged in water, as excessive water exposure may damage electrical components. Always ride with extra caution on wet roads

Electric bikes cost significantly less to operate than petrol motorcycles. Charging an ALFA electric bikes typically costs only a fraction of the cost of a full tank of fuel, and with fewer moving parts there are also lower maintenance costs. Depending on how much you ride, many owners save tens of thousands of rupees each year on fuel and servicing. Please see our cost comparisons in our website, please know that due to the high volatility of fuel prices, the comparisons might not be up to date.

ALFA electric bikes require considerably less maintenance than petrol motorcycles because there are no engine oil changes, spark plugs, air filters, or clutch components to service. After the first two complimentary services during the first year, ongoing maintenance mainly consists of scheduled servicing every 5,000 km or 6 months, along with the replacement of normal wear-and-tear items such as brake pads and tyres when required.

Every ALFA electric bike is backed by a comprehensive manufacturer's warranty for your peace of mind. Depending on the model, the bike is covered by a warranty of up to 3 years, while the battery is covered separately for 2 to 3 years or between 25,000 km and 40,000 km, whichever comes first. The vehicle warranty covers all factory-fitted components except the battery, which is protected under its own dedicated battery warranty. Warranty periods may vary by model, so our team will be happy to explain the coverage applicable to the bike you choose.

To keep your ALFA performing at its best and to maintain warranty coverage, we recommend servicing your bike every 6 months or every 5,000 km, whichever comes first. Every new ALFA includes two complimentary services during the first year, after which regular scheduled servicing helps ensure long-term reliability, safety, and optimum performance.

Yes. ALFA electric bikes are available through a range of leasing and finance providers across Sri Lanka. Our team can help you find a finance option that suits your budget and guide you through the application process.

Yes. ALFA supplies electric bikes to businesses, government organisations, delivery fleets, and corporate customers across Sri Lanka. We offer attractive fleet pricing for bulk purchases based on your requirements. Please contact our Sales Department to discuss your fleet size and receive a customised quotation.

Yes. Since ALFA supplies brand-new imported electric bikes, rather than reconditioned or locally assembled units, eligible businesses may be able to claim applicable VAT benefits in accordance with current Sri Lankan tax regulations. We recommend consulting your accountant or tax advisor regarding your company's eligibility

Absolutely. We encourage customers to experience an ALFA electric bike before making a decision. Test rides are available at selected ALFA showrooms and authorised dealers, allowing you to experience the smooth ride, instant acceleration, and quiet performance before you purchase.

Yes. All ALFA electric bikes must be ridden by a licensed rider in accordance with Sri Lankan motor traffic regulations. Registration and insurance requirements also apply, just as they do for conventional motorcycles. Our team will be happy to guide you through the registration process and answer any questions before you purchase.